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Shipping

All deliveries are made by Australia Post with Air Mail for deliveries outside of Australia.

Deliveries are made to PO Boxes or street addresses. Please note that your order will be delivered to your mailbox (not your front door), so you do not need to be there when the Postie comes with your order. If your order is too large to fit into your letter box, the Postie will leave a calling card in your letter box telling you when, where and how you can pick up your order.

Delivery fee

$9.95 per order for deliveries within Australia

$17.95 per order for deliveries outside Australia

Delivery times

Orders are dispatched on Tuesdays and Fridays.

Approximate delivery times are:

Sydney Metropolitan area: next working day

Other locations within NSW: 1-3 working days

East coast capitals (including Adelaide): 2 working days

Perth, Darwin and Hobart: 3-5 working days

All other Australian locations: 4-6 working days

Outside Australia: 3-10 working days

These delivery times are guidelines only and are based on reasonable expectations and experience.

What our readers say...

"YOUR ADVICE WAS A GODSEND. I am doing well in the weighting (waiting) game - I had lost 8kg by Xmas & have still kept it off. Your advice on letting yourself stabilise & sit on that plateau was a godsend – I stayed on my 3kg loss for ages & ages but did not lose faith this time - I just kept doing exactly what I had been doing then all of a sudden it was off again - mind you I was doing everything in my power to help it along, which I think eventually paid off!!! I still have a lot more to go but I will be happy to lose it a few kgs at a time. "

- Janice, Sydney, NSW